Journal article
A foundation for understanding online trust in electronic commerce
Journal of information, communication & ethics in society (Online), v 3(3), pp 131-141
31 Aug 2005
Abstract
Trust is a key concept in business, particularly in electronic commerce ecommerce. In order to understand online trust, one must first study trust research conducted in the offline world. The findings of such studies, dating from the 1950s to the present, provide a foundation for online trust theory in ecommerce. This paper provides an overview of the existing trust literature from the fields of philosophy, psychology, sociology, management, and marketing. Based on these bodies of work, online trust is briefly explored. The range of topics for future research in online trust in ecommerce is presented.
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36 citations in Scopus
Details
- Title
- A foundation for understanding online trust in electronic commerce
- Creators
- Beverly Kracher - Creighton UniversityCynthia L. Corritore - Creighton UniversitySusan Wiedenbeck - Drexel University
- Publication Details
- Journal of information, communication & ethics in society (Online), v 3(3), pp 131-141
- Publisher
- Emerald Group Publishing Limited
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- [Retired Faculty]
- Scopus ID
- 2-s2.0-84993073600
- Other Identifier
- 991019174005604721