Journal article
A simulation-based embedded probe technique for human-computer interaction evaluation
Cognition, technology & work, v 6(3)
Aug 2004
Abstract
There is growing interest in developing video-based methods to evaluate the usefulness and usability of computerised tools in healthcare. In this paper, we propose a human-computer interaction evaluation method that protects the confidentiality of patient information and reduces litigation risks for participants by embedding and analysing performance on “probes” in complex scenarios with high face validity in a simulated setting. We describe the application of the method to a series of three studies of bar code medication administration (BCMA) software, used to reduce medication errors in the Veteran’s Administration.
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Details
- Title
- A simulation-based embedded probe technique for human-computer interaction evaluation
- Creators
- Emily Patterson - VA Getting at Patient Safety (GAPS) Center The Ohio State University 3200 Vine Street, MC111 Cincinnati OH 45220 USAMichelle Rogers - VA Getting at Patient Safety (GAPS) Center, Division of Pulmonary and Critical Care University of Cincinnati College of Medicine 3200 Vine Street, MC111 Cincinnati OH 45220 USAMarta Render - VA Getting at Patient Safety (GAPS) Center, Division of Pulmonary and Critical Care University of Cincinnati College of Medicine 3200 Vine Street, MC111 Cincinnati OH 45220 USA
- Publication Details
- Cognition, technology & work, v 6(3)
- Publisher
- Springer-Verlag; London
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- Information Science
- Other Identifier
- 991014877873604721