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Adoption and Adaptation in the Use of Transaction Processing Systems: The Case of OCLC Software
Journal article   Peer reviewed

Adoption and Adaptation in the Use of Transaction Processing Systems: The Case of OCLC Software

Elliot Cole and Katherine McCain
Information processing & management, v 21(1)
01 Jan 1985

Abstract

Automation Design Information processing Libraries Organization theory Software Systems Transactions
Library networks have developed transaction processing software as automation tools for technical and public services, based on 2 prominent library models. One is a centralized system of information with access decentralized, based on graph theory; the other is a decentralized model based on organization theory. Recent research has demonstrated the need to integrate the 2 models by modeling library networks as a combination graph-theory and organization-theory based representation. Using an interview guide in a semi-structured personal interview, an attempt is made to explore the uses of OCLC (online computer library center) software that are apparently unintended, unusual, or innovative. The sample consists of 25 organizations in a regional network, 92% of which reported one or more innovative applications of the OCLC system. Empirical evidence is given of the operational consequences of failure to integrate macro-level network models (based on graph theory) with micro-level models (based on organization design). The results have implications for network management and for the implementation of transaction processing systems.

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3 citations in Scopus

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Web of Science research areas
Computer Science, Information Systems
Information Science & Library Science
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