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Alerts as Coordination Mechanisms: Implications for Designing Alerts for Multidisciplinary and Shared Decision Making
Journal article   Open access

Alerts as Coordination Mechanisms: Implications for Designing Alerts for Multidisciplinary and Shared Decision Making

Angela Mastrianni, Lynn Almengor and Aleksandra Sarcevic
Proceedings of the ACM on human-computer interaction, v 6(GROUP), pp 1-14
14 Jan 2022
url
https://doi.org/10.1145/3492828View
Published, Version of Record (VoR)Maybe Open Access (Publisher Bronze) Open

Abstract

In this study, we explore how clinical decision support features can be designed to aid teams in caring for patients during time-critical medical emergencies. We interviewed 12 clinicians with experience in leading pediatric trauma resuscitations to elicit design requirements for decision support alerts and how these alerts should be designed for teams with shared leadership. Based on the interview data, we identified three types of decision support alerts: reminders to perform tasks, alerts to changes in patient status, and suggestions for interventions. We also found that clinicians perceived alerts in this setting as coordination mechanisms and that some alert preferences were associated with leader experience levels. From these findings, we contribute three perspectives on how alerts can aid coordination and discuss implications for designing decision support alerts for shared leadership in time-critical medical processes.

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