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Analyzing and designing the group cognition experience
Journal article   Open access

Analyzing and designing the group cognition experience

Gerry Stahl
International Journal of Cooperative Information Systems
Jun 2006
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Abstract

Groupware Collaborative knowledge building Problem solving--Mathematics Group unit of analysis CSCL Chat Interaction analysis
More than we realize it, knowledge is often constructed through interactions among people in small groups. The Internet, by allowing people to communicate globally in limitless combinations, has opened enormous opportunities for the creation of knowledge and understanding. A major barrier today is the poverty of adequate groupware. To design more powerful software that can facilitate the building of collaborative knowledge, we need to better understand the nature of group cognition—the processes whereby ideas are developed by small groups. We need to analyze interaction at both the individual and the group unit of analysis in order to understand the variety of processes that groupware should be supporting. This paper will look closely at an empirical example of an online group problem-solving experience and suggest implications for groupware design.

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Web of Science research areas
Computer Science, Information Systems
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