Journal article
Assessing emergency medicine resident communication skills using videotaped patient encounters: gaps in inter-rater reliability
The Journal of emergency medicine, v 17(2), pp 355-361
01 Mar 1999
PMID: 10195505
Featured in Collection : UN Sustainable Development Goals @ Drexel
Abstract
We report on a process for assessing the communication skills of emergency medicine residents that includes 1) a faculty development initiative; 2) videotaping of actual resident–patient encounters in the emergency department; and 3) creation of an observation instrument for evaluating communication behaviors. We tested this observation instrument for inter-rater reliability, finding moderate-to-high agreement for only 11 of 32 items. These related to personal introductions, conflict management, nonverbal communication, and overall performance. There was poor or no agreement for behaviors related to establishing rapport, gathering information, and contracting or informing. Challenges of assessing interpersonal skills of emergency medicine residents are discussed.
Metrics
Details
- Title
- Assessing emergency medicine resident communication skills using videotaped patient encounters: gaps in inter-rater reliability
- Creators
- Steven Rosenzweig - Thomas Jefferson UniversityTimothy P Brigham - Thomas Jefferson UniversityRobert D Snyder - Thomas Jefferson UniversityGang Xu - Thomas Jefferson UniversityAlison J McDonald - Thomas Jefferson University
- Publication Details
- The Journal of emergency medicine, v 17(2), pp 355-361
- Publisher
- Elsevier
- Number of pages
- 7
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- MD (Doctor of Medicine) Program; Emergency Medicine
- Web of Science ID
- WOS:000082179400033
- Scopus ID
- 2-s2.0-0033105235
- Other Identifier
- 991021960499904721
UN Sustainable Development Goals (SDGs)
This publication has contributed to the advancement of the following goals:
InCites Highlights
Data related to this publication, from InCites Benchmarking & Analytics tool:
- Web of Science research areas
- Emergency Medicine