Building cultural intelligence through supervisor support: Social exchange and subjective career success as mediators and organisational support as a moderator
Published, Version of Record (VoR)CC BY V4.0, Open
Abstract
Demography Social Sciences
This study offers a new perspective on how organisational factors influence migrant workers' cultural intelligence (CQ) by examining a moderated mediation model of the mechanism underlying the relationship between perceived supervisor support and CQ. We tested our model using a survey on a sample of 462 migrants. We found that employees' social exchange and subjective career success mediated the relationship between their perceptions of supervisor support and CQ. Furthermore, perceived organisational support moderated the social exchange-CQ relationship, and this relationship was stronger among workers with perceived high organisational support than for those with perceptions of low support. We also found that the indirect effect of employees' perceived supervisor support on CQ via social exchange was stronger for those with perceived high organisational support than for those with perceptions of low support. This study contributes to a better understanding of factors that foster migrant workers' abilities to navigate diverse workplaces.
Building cultural intelligence through supervisor support: Social exchange and subjective career success as mediators and organisational support as a moderator
Creators
Huong Le - Central Queensland University
Zhou Jiang - RMIT University
Jeffrey Greenhaus - Drexel University
Publication Details
International migration, v 61(3), pp 270-286
Publisher
Wiley
Number of pages
17
Resource Type
Journal article
Language
English
Academic Unit
Management
Web of Science ID
WOS:000830106300001
Scopus ID
2-s2.0-85134727792
Other Identifier
991020542588004721
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