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Building cultural intelligence through supervisor support: Social exchange and subjective career success as mediators and organisational support as a moderator
Journal article   Open access   Peer reviewed

Building cultural intelligence through supervisor support: Social exchange and subjective career success as mediators and organisational support as a moderator

Huong Le, Zhou Jiang and Jeffrey Greenhaus
International migration, v 61(3), pp 270-286
Jun 2023
url
https://doi.org/10.1111/imig.13045View
Published, Version of Record (VoR)CC BY V4.0 Open

Abstract

Demography Social Sciences
This study offers a new perspective on how organisational factors influence migrant workers' cultural intelligence (CQ) by examining a moderated mediation model of the mechanism underlying the relationship between perceived supervisor support and CQ. We tested our model using a survey on a sample of 462 migrants. We found that employees' social exchange and subjective career success mediated the relationship between their perceptions of supervisor support and CQ. Furthermore, perceived organisational support moderated the social exchange-CQ relationship, and this relationship was stronger among workers with perceived high organisational support than for those with perceptions of low support. We also found that the indirect effect of employees' perceived supervisor support on CQ via social exchange was stronger for those with perceived high organisational support than for those with perceptions of low support. This study contributes to a better understanding of factors that foster migrant workers' abilities to navigate diverse workplaces.

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#4 Quality Education

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Collaboration types
Domestic collaboration
International collaboration
Web of Science research areas
Demography
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