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Collaborating With Physicians to Redesign a Sign-Out Tool
Journal article   Open access   Peer reviewed

Collaborating With Physicians to Redesign a Sign-Out Tool

Justin M. Devoge, Ellen J. Bass, Richard M. D. Sledd, Stephen M. Borowitz and Linda Waggoner-Fountain
Ergonomics in design, v 17(1), pp 20-28
01 Jan 2009
PMID: 21818174
url
https://europepmc.org/articles/pmc3148712View
Accepted (AM)Open Access (License Unspecified) Open

Abstract

Engineering Ergonomics Science & Technology Technology
Physician sign-out is a mechanism for transferring patient information from one group of hospital care-givers to another at shift changes. Support tools are critical to the success of sign-out. To ensure that a tool is effective, designers must collaborate with end users, but collaboration can be difficult when working with users who are busy and have irregular schedules. In this article, we report on a collaborative effort between physicians and engineers to redesign a sign-out support tool. Strategies included focus groups, interviews,"on-the-fly" feedback, and an iterative design process, which engaged end users in the design process. Task analysis methods enabled us to quantify the differences in functionality between the original tool and the prototype.

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7 citations in Scopus

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UN Sustainable Development Goals (SDGs)

This publication has contributed to the advancement of the following goals:

#3 Good Health and Well-Being
#4 Quality Education

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Web of Science research areas
Ergonomics
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