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Comparing the Effects of Paper and Digital Checklists on Team Performance in Time-Critical Work
Journal article   Open access

Comparing the Effects of Paper and Digital Checklists on Team Performance in Time-Critical Work

Leah Kulp, Aleksandra Sarcevic, Megan Cheng, Yinan Zheng and Randall S Burd
Proceedings of the SIGCHI conference on human factors in computing systems. CHI Conference, v 2019
May 2019
PMID: 31633126
url
https://doi.org/10.1145/3290605.3300777View
Published, Version of Record (VoR) Open

Abstract

technology implementation Digital checklist team performance trauma resuscitation user interface design medical records
This mixed-methods study examines the effects of a tablet-based checklist system on team performance during a dynamic and safety-critical process of trauma resuscitation. We compared team performance from 47 resuscitations that used a paper checklist to that from 47 cases with a digital checklist to determine if digitizing a checklist led to improvements in task completion rates and in how fast the tasks were initiated for 18 most critical assessment and treatment tasks. We also compared if the checklist compliance increased with the digital design. We found that using the digital checklist led to more frequent completions of the initial airway assessment task but fewer completions of ear and lower extremities exams. We did not observe any significant differences in time to task performance, but found increased compliance with the checklist. Although improvements in team performance with the digital checklist were minor, our findings are important because they showed no adverse effects as a result of the digital checklist introduction. We conclude by discussing the takeaways and implications of these results for effective digitization of medical work.

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20 citations in Scopus

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UN Sustainable Development Goals (SDGs)

This publication has contributed to the advancement of the following goals:

#3 Good Health and Well-Being
#4 Quality Education

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Collaboration types
Domestic collaboration
Web of Science research areas
Computer Science, Cybernetics
Computer Science, Information Systems
Computer Science, Theory & Methods
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