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Consumers' perceptions of luxury brands’ CSR initiatives: An investigation of the role of status and conspicuous consumption
Journal article   Peer reviewed

Consumers' perceptions of luxury brands’ CSR initiatives: An investigation of the role of status and conspicuous consumption

Cesare Amatulli, Matteo De Angelis, Daniel Korschun and Simona Romani
Journal of cleaner production, v 194, pp 277-287
01 Sep 2018

Abstract

Conspicuous consumption Corporate Social Responsibility (CSR) Luxury marketing Status consumption Sustainability
This research challenges the notion that luxury and CSR are incompatible by investigating whether and under what conditions consumers react positively to different kinds of CSR initiatives among luxury companies. Extending Carroll's four-dimension model of CSR, we argue that some CSR initiatives, namely those in the economic and ethical dimensions, are less noticeable and visible to consumers than those in the legal and philanthropic dimensions. We categorized the former as “internal” dimensions and the latter as “external” dimensions as part of a novel classification of Carroll's four CSR dimensions. To test our hypotheses, we conducted three experiments – one in a laboratory, one online and one in the field – with a total of 461 respondents. Our results demonstrate that luxury companies' external (compared to internal) CSR initiatives increase consumers' willingness to buy; this effect is accentuated for consumers with higher status and conspicuous consumption orientation. •The relationship between luxury and CSR can be improved.•Some CSR initiatives are less noticeable and visible to consumers than others.•Luxury companies' “external” CSR initiatives are more effective than “internal” ones.•This effect is accentuated by high status and conspicuous consumption.

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128 citations in Scopus

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UN Sustainable Development Goals (SDGs)

This publication has contributed to the advancement of the following goals:

#2 Zero Hunger
#12 Responsible Consumption & Production
#14 Life Below Water
#15 Life on Land
#4 Quality Education
#13 Climate Action

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Collaboration types
Domestic collaboration
International collaboration
Web of Science research areas
Engineering, Environmental
Environmental Sciences
Green & Sustainable Science & Technology
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