Journal article
Designing multifunctional knowledge management systems
13 Jun 2013
Abstract
Expert locators and repository-based knowledge management systems (KMS) are different architectures proposed to perform different kinds of knowledge management (KM) functions. While expert locators can recommend an expert to perform a task, repository-based KMS can share a learned strategy to solve a given problem. In this paper, we describe a framework to develop KMS that can perform multifunctional tasks in one single architecture. The proposed framework follows principles from knowledge engineering and from the general KM literature on how to prevent failure in KMS. We illustrate the proposed framework with the usage of the first four months of its implementation.
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Details
- Title
- Designing multifunctional knowledge management systems
- Creators
- Rosina O. Weber (Author) - Drexel UniversitySidath Deepal Gunawardena (Author) - Drexel University
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- Information Science (Informatics)
- Identifiers
- 991014632184404721