Dual Leadership in the Matrix: Effects of Leader-Member Exchange (LMX) and Dual-Leader Exchange (DLX) on Role Conflict and Dual Leadership Effectiveness
Ben Sahlmueller, Niels Van Quaquebeke, Steffen R. Giessner and Daan van Knippenberg
Journal of leadership & organizational studies, v 29(3), pp 270-288
Published, Version of Record (VoR)CC BY-NC V4.0, Open
Abstract
While strategic management theories have heavily engaged with the reality of matrix organizations, leadership theories that actually focus on the people working within such arrangements are missing. We argue that (a) followers perceive dual leadership effectiveness to be more than the sum of each leader's effectiveness, (b) a core detriment to perceived dual leadership effectiveness is role conflict experienced by the follower, and (c) Leader-Member Exchange (LMX) needs to be theoretically extended to the triadic level to capture the influence of dual leadership. Specifically, followers’ role conflict and leadership effectiveness perceptions are driven not only by how they perceive their LMX relationships with both leaders, but also how they perceive the relationship quality between their leaders (dual leadership exchange, DLX). As such, even though higher LMX is still better than lower LMX, having a similar exchange relationship with both leaders reduces employees’ role conflict and, by extension, heightens dual leadership effectiveness. Additionally, we reason that when employees lack a good relationship with one of the leaders, higher DLX can act as a substitute. We find support for our hypotheses by applying polynomial regression analyses to a dataset of 111 managers from a matrix organization who report to both a regional and business unit leader.
Dual Leadership in the Matrix: Effects of Leader-Member Exchange (LMX) and Dual-Leader Exchange (DLX) on Role Conflict and Dual Leadership Effectiveness
Creators
Ben Sahlmueller - Erasmus University Rotterdam
Niels Van Quaquebeke - Kühne Logistics University
Steffen R. Giessner - Erasmus University Rotterdam
Daan van Knippenberg - Drexel University
Publication Details
Journal of leadership & organizational studies, v 29(3), pp 270-288
Publisher
Sage
Resource Type
Journal article
Language
English
Academic Unit
Management
Web of Science ID
WOS:000797284900001
Scopus ID
2-s2.0-85130110198
Other Identifier
991019182668504721
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