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Epistemic welfare and public service media's algorithmic recommender systems: A theoretical framework, operationalization and relevance for governance
Journal article   Open access   Peer reviewed

Epistemic welfare and public service media's algorithmic recommender systems: A theoretical framework, operationalization and relevance for governance

Hilde Van den Bulck, Michelle Kulig, Aaron Hyzen, Manuel Puppis and Steve Paulussen
European journal of communication (London), Forthcoming
28 Oct 2025
url
https://doi.org/10.1177/02673231251385761View
Published, Version of Record (VoR)CC BY-NC V3.0 Open

Abstract

Algorithms algorithmic recommender systems distinctiveness epistemic crisis epistemic welfare public service media universality
This contribution introduces the comprehensive framework of epistemic welfare to discuss how public service media (PSM) can engage with algorithmic recommender systems in a manner in keeping with PSM's foundational principles. We contextualize PSM algorithmic recommenders in their tradition of content curation and discuss the challenges PSM face in implementing these systems. We introduce epistemic welfare, a framework based in social epistemology and welfare studies, defined as concerned with creating and maintaining conditions and capabilities for epistemic agency of citizens in the public sphere. We discuss the epistemic standards of reliability, power, fecundity, speed, and efficiency and illustrate the framework's operationalization for the design and implementation of recommenders and its relevance for governance by and of PSM's algorithms. Ensuring that algorithmic recommender systems fit epistemic welfare, we argue, allows PSM to help tackle the epistemic disruptions in the digitalized public sphere.

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Communication
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