Journal article
Evaluating Teamwork in the Neonatal Intensive Care Unit: A Survey of Providers and Parents
Advances in neonatal care, v 19(4), pp 285-293
01 Aug 2019
PMID: 30893093
Featured in Collection : UN Sustainable Development Goals @ Drexel
Abstract
BACKGROUND
A unified vision of team mission, psychologically safe practice environment, effective communication, and respect among team members are key characteristics of an effective interdisciplinary neonatal intensive care unit (NICU) team.
PURPOSE
A quality improvement team in a quaternary NICU surveyed parents, physicians, and nurses on perceptions of teamwork to identify opportunities for improvement.
DESIGN/METHODS
Parents and healthcare staff (n = 113) completed an anonymous survey from May to July of 2014 to assess team roles and membership, team qualities, shared mission, psychological safety, hierarchy, communications, and conflict awareness. An expert panel assigned questions into one or more characteristics of team intelligence.
RESULTS
Physicians, nurses, and parents perceive their roles and the composition of the healthcare team differently. Most providers reported a shared mission and having a cooperative spirit as their teams' best attributes. While most nurses chose safety as most important, the majority of doctors chose treatment plan. Parents consider tenderness toward their infant, providing medical care and answers to their questions important. All expressed varying concerns about psychological safety, conflict resolution, and miscommunications.
IMPLICATIONS FOR PRACTICE
This survey identifies strengths and gaps of teamwork in our NICU and provides insight on necessary changes that need to be made to improve collaboration among the interdisciplinary care team including parents.
IMPLICATIONS FOR RESEARCH
This quality improvement report identifies aspects of team care delivery in NICUs that require further study. The concept of team intelligence and its impact on team effectiveness invites in-depth exploration.
Metrics
Details
- Title
- Evaluating Teamwork in the Neonatal Intensive Care Unit: A Survey of Providers and Parents
- Creators
- Marjorie Masten - Children's Hospital of PhiladelphiaSusan Sommerfeldt - University of AlbertaSuzanne Gordan - University of PennsylvaniaElizabeth Greubel - Drexel UniversityCaroline Canning - Dartmouth CollegeJanet Lioy - Children's Hospital of PhiladelphiaJohn Chuo - Children's Hospital of Philadelphia
- Publication Details
- Advances in neonatal care, v 19(4), pp 285-293
- Publisher
- Lippincott
- Number of pages
- 9
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- Doctoral Nursing
- Web of Science ID
- WOS:000477890800008
- Scopus ID
- 2-s2.0-85070421187
- Other Identifier
- 991021860702304721
UN Sustainable Development Goals (SDGs)
This publication has contributed to the advancement of the following goals:
InCites Highlights
Data related to this publication, from InCites Benchmarking & Analytics tool:
- Collaboration types
- Domestic collaboration
- International collaboration
- Web of Science research areas
- Nursing