Journal article
Factors Correlated With Successful Pediatric Post-Discharge Phone Call Attempt and Connection
Hospital pediatrics, v 13(1), pp 47-54
01 Jan 2023
PMID: 36514893
Abstract
Postdischarge phone calls can identify discharge errors and gather information following hospital-to-home transitions. This study used the multisite Project IMPACT (Improving Pediatric Patient Centered Care Transitions) dataset to identify factors associated with postdischarge phone call attempt and connectivity.
This study included 0- to 18-year-old patients discharged from 4 sites between January 2014 and December 2017. We compared demographic and clinical factors between postdischarge call attempt and no-attempt and connectivity and no-connectivity subgroups and used mixed model logistic regression to identify significant independent predictors of call attempt and connectivity.
Postdischarge calls were attempted for 5528 of 7725 (71.6%) discharges with successful connection for 3801 of 5528 (68.8%) calls. Connection rates varied significantly among sites (52% to 79%, P < .001). Age less than 30 days (P = .03; P = .01) and age 1 to 6 years (P = .04; P = .04) were independent positive predictors for both call attempt and connectivity, whereas English as preferred language (P < .001) and the chronic noncomplex clinical risk group (P = .02) were independent positive predictors for call attempt and connectivity, respectively. In contrast, readmission within 3 days (P = .004) and federal or state payor (P = .02) were negative independent predictors for call attempt and call connectivity, respectively.
This study suggests that targeted interventions may improve postdischarge call attempt rates, such as investment in a reliable call model or improvement in interpreter use, and connectivity, such as enhanced population-based communication.
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1 citations in Scopus
Details
- Title
- Factors Correlated With Successful Pediatric Post-Discharge Phone Call Attempt and Connection
- Creators
- Amy Buczkowski - Barbara Bush Children’s HospitalWendy Craig - Maine Medical Center Research InstituteRebekah Holmes - Midwestern UniversityDannielle Allen - University of New EnglandLee Longnecker - Barbara Bush Children’s HospitalMonica Kondrad - St. Christopher's Hospital for ChildrenAnn Carr - St. Christopher's Hospital for ChildrenRenee Turchi - Drexel UniversitySandra Gage - Phoenix Children's HospitalSnezana Nena Osorio - Presbyterian HospitalDavid Cooperberg - St. Christopher's Hospital for ChildrenLeah Mallory - Barbara Bush Children’s HospitalIMPACT STUDY GROUP
- Publication Details
- Hospital pediatrics, v 13(1), pp 47-54
- Grant note
- U54 GM115516 / NIGMS NIH HHS
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- Pediatrics; Community Health and Prevention
- Scopus ID
- 2-s2.0-85150014039
- Other Identifier
- 991020785625204721