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Impact of Gender Differences on the Evaluation of Promotional Emails
Journal article

Impact of Gender Differences on the Evaluation of Promotional Emails

MARISSA V. Phillip and RAJNEESH Suri
Journal of advertising research, v 44(4), pp 360-368
Dec 2004

Abstract

INSIGHTS INTO ONLINE MARKETING EFFECTIVENESS
Advertisers are recognizing the internet's potential for helping firms directly communicate with consumers using media rich emails. Though the efficiency of such emails cannot be denied, their effectiveness needs to be assessed. It is argued that components of promotional emails are likely to be evaluated differently by males and females. The results from a survey suggest that women and men differ in their evaluation of information content and the visual presentation used in emails. Compared to men, women were also more concerned about privacy and preferred to use the media to build social contacts. Implications for using promotional emails are discussed.

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51 citations in Scopus

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Collaboration types
Domestic collaboration
Web of Science research areas
Business
Communication
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