Journal article
Individually Vulnerable, Collectively Safe: The Security and Privacy Practices of Households with Older Adults
Proceedings of the ACM on human-computer interaction, v 5(CSCW1), pp 1-24
22 Apr 2021
Abstract
Older adults are especially vulnerable to online cybersecurity and privacy (SP) threats, such as phishing, ransomware, and targeted misinformation campaigns. Prior work has suggested that this vulnerability may be addressed with the design of social SP interfaces, such that groups of individuals might work together on behalf of one another to manage SP threats collectively. To this end, we present findings from a qualitative inquiry conducted with older adults and members of technology-rich middle-income households in urban India, where technology users have been shown to engage in relatively more social SP practices. Our research examines the collaborative behaviors enacted by different members of the household for protection from SP threats. In particular, we show how self-appointed family technology managers straddle the line between stewardship and paternalism in their efforts to protect older adults from perceived digital threats. We also offer design implications for supporting collaborative cybersecurity within households based on the insights derived from our analysis.
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40 citations in Scopus
Details
- Title
- Individually Vulnerable, Collectively Safe
- Creators
- Savanthi Murthy - Georgia Institute of TechnologyKarthik S. Bhat - Georgia Institute of TechnologySauvik Das - Georgia Institute of TechnologyNeha Kumar - Georgia Institute of Technology
- Publication Details
- Proceedings of the ACM on human-computer interaction, v 5(CSCW1), pp 1-24
- Publisher
- ACM
- Number of pages
- 24
- Grant note
- 1755625 / NSF
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- Information Science (Informatics)
- Scopus ID
- 2-s2.0-85127893701
- Other Identifier
- 991021985196404721