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Interdisciplinary Care Team Adoption of Electronic Point-of-Care Documentation Systems: An Unrealized Opportunity
Journal article   Peer reviewed

Interdisciplinary Care Team Adoption of Electronic Point-of-Care Documentation Systems: An Unrealized Opportunity

Paulina S Sockolow, Kathryn H Bowles, Michelle Rogers, Marguerite C Adelsberger, Jesse L Chittams and Cindy Liao
Studies in health technology and informatics, v 192(1-2), pp 939-939
2013
PMID: 23920713

Abstract

patient care team Evaluation studies clinical information systems
We conducted three evaluation studies in community and hospital settings to examine adoption of point-of-care documentation systems among interdisciplinary care team clinicians. In the community settings, quantitative methods included documentation time-to-completion and a clinician satisfaction survey. Qualitative methods included observations and follow-up interviews. Qualitative data was merged with the quantitative data by comparing findings along themes. In the hospitals, the qualitative method of scenario testing was used. Results indicated clinician adoption of the systems was universal, although not always timely. At all sites, the mismatch between system functionality and workflow was a barrier to clinician access to the system during patient care and reduced clinician efficiency. While clinicians were satisfied with their ability to access other clinicians’ notes, interdisciplinary team communication was not increased in any of the settings. Clinicians from the three studies did not identify any impact of the systems on patient outcomes. To facilitate clinician adoption, clinicians should see the value of using the system as intended by receiving feedback from system data that shows improvement of patient care and patient safety.

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2 citations in Scopus

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Collaboration types
Domestic collaboration
Web of Science research areas
Health Care Sciences & Services
Medical Informatics
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