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Interface, information, interaction: a narrative review of design and functional requirements for clinical decision support
Journal article   Open access

Interface, information, interaction: a narrative review of design and functional requirements for clinical decision support

Kristen Miller, Danielle Mosby, Muge Capan, Rebecca Kowalski, Raj Ratwani, Yaman Noaiseh, Rachel Kraft, Sanford Schwartz, William S. Weintraub and Ryan Arnold
Journal of the American Medical Informatics Association : JAMIA, v 25(5), pp 585-592
01 May 2018
PMID: 29126196
url
https://doi.org/10.1093/jamia/ocx118View
Published, Version of Record (VoR)Maybe Open Access (Publisher Bronze) Open

Abstract

Computer Science Computer Science, Information Systems Computer Science, Interdisciplinary Applications Health Care Sciences & Services Information Science & Library Science Life Sciences & Biomedicine Medical Informatics Science & Technology Technology
Objective: Provider acceptance and associated patient outcomes are widely discussed in the evaluation of clinical decision support systems (CDSSs), but critical design criteria for tools have generally been overlooked. The objective of this work is to inform electronic health record alert optimization and clinical practice workflow by identifying, compiling, and reporting design recommendations for CDSS to support the efficient, effective, and timely delivery of high-quality care. Material and Methods: A narrative review was conducted from 2000 to 2016 in PubMed and The Journal of Human Factors and Ergonomics Society to identify papers that discussed/recommended design features of CDSSs that are associated with the success of these systems. Results: Fourteen papers were included as meeting the criteria and were found to have a total of 42 unique recommendations; 11 were classified as interface features, 10 as information features, and 21 as interaction features. Discussion: Features are defined and described, providing actionable guidance that can be applied to CDSS development and policy. To our knowledge, no reviews have been completed that discuss/recommend design features of CDSS at this scale, and thus we found that this was important for the body of literature. The recommendations identified in this narrative review will help to optimize design, organization, management, presentation, and utilization of information through presentation, content, and function. The designation of 3 categories (interface, information, and interaction) should be further evaluated to determine the critical importance of the categories. Future work will determine how to prioritize them with limited resources for designers and developers in order to maximize the clinical utility of CDSS. Conclusion: This review will expand the field of knowledge and provide a novel organization structure to identify key recommendations for CDSS.

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Collaboration types
Domestic collaboration
Web of Science research areas
Computer Science, Information Systems
Computer Science, Interdisciplinary Applications
Health Care Sciences & Services
Information Science & Library Science
Medical Informatics
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