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Overview of occupant-centric KPIs for building performance and their value to various building stakeholders
Journal article   Open access   Peer reviewed

Overview of occupant-centric KPIs for building performance and their value to various building stakeholders

Sleiman Sleiman, Mohamed Ouf, Wei Luo, Rick Kramer, Wim Zeiler, Esther Borkowski, Tianzhen Hong, Zoltan Nagy and Zhelun Chen
Energy and buildings, v 322, 114704
01 Nov 2024
url
https://doi.org/10.1016/j.enbuild.2024.114704View
Published, Version of Record (VoR) Open

Abstract

Building performance Key performance indicator (KPI) Occupant behavior Occupant-centric Stakeholders
[Display omitted] •Overview of building stakeholders was presented.•Occupant-centric KPIs criteria and data requirement was presented.•Stakeholders were identified and the need for occupant-centric KPIs was discussed.•Stakeholders decisions and actions influencing occupant-centric KPIs were analyzed.•The study offers insights on stakeholders need and influence over occupant-centric KPIs. Recognizing the significance of occupants and their interactions with the building’s operational systems, various occupant-related key performance indicators (KPIs) have been established. However, there remains a notable gap concerning the practical utilization of these indicators by building stakeholders. Therefore, this study provides a comprehensive overview of the occupant-related building performance KPIs and how various building stakeholders influence them through their decision-making. The study assessed: (1) roles of various building stakeholders; (2) stakeholders’ requirement for occupant-centric KPIs in their decision-making process; (3) factors demonstrating effective occupant-centric KPIs along with data requirements to evaluate them; and (4) stakeholders’ decisions and actions that affect occupant-centric KPIs. Key stakeholders identified involved investors, building owners, designers, building occupants, building managers and operators, as well as utility providers. Effective occupant-centric KPIs were characterised by their fit-for-purpose, actionability, quantifiability, comparability, reproducibility, integrability, feasibility, and usability. Results indicated that building managers and operators primarily affect thermal, air quality, and visual KPIs. Building occupants, public authorities, investors, building owners, and designers influence all categories of occupant-centric KPIs. Utility providers particularly impact thermal KPIs. In conclusion, findings of this study contribute to shaping the way in which stakeholders consider occupants in their decision-making to achieve building performance objectives by data-driven occupant-centric KPIs.

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UN Sustainable Development Goals (SDGs)

This publication has contributed to the advancement of the following goals:

#7 Affordable and Clean Energy
#11 Sustainable Cities and Communities
#13 Climate Action

Source: SDGs in the Output

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Collaboration types
Domestic collaboration
International collaboration
Web of Science research areas
Construction & Building Technology
Energy & Fuels
Engineering, Civil
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