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Journal article
Patient and Family-Centered I-PASS SCORE Program: Resident and Advanced Care Provider Training Materials
MedEdPORTAL, v 18, pp 11267-11267
01 Jan 2022
Abstract
IntroductionPatient and family-centered rounds (PFCRs) are an important element of family-centered care often used in the inpatient pediatric setting. However, techniques and best practices vary, and faculty, trainees, nurses, and advanced care providers may not receive formal education in strategies that specifically enhance communication on PFCRs. MethodsHarnessing the use of structured communication, we developed the Patient and Family-Centered I-PASS Safer Communication on Rounds Every Time (SCORE) Program. The program uses a standardized framework for rounds communication via the I-PASS mnemonic, principles of health literacy, and techniques for patient/family engagement and bidirectional communication. The resident and advanced care provider training materials, a component of the larger SCORE Program, incorporate a flipped classroom approach as well as interactive exercises, simulations, and virtual learning options to optimize learning and retention via a 90-minute workshop. ResultsTwo hundred forty-six residents completed the training and were evaluated on their knowledge and confidence regarding key elements of the curriculum. Eighty-eight percent of residents agreed/strongly agreed that after training they could activate and engage families and all members of the interprofessional team to create a shared mental model; 90% agreed/strongly agreed that they could discuss the roles/responsibilities of various team members during PFCRs. DiscussionThe Patient and Family-Centered I-PASS SCORE Program provides a structured framework for teaching advanced communication techniques that can improve provider knowledge of and confidence with engaging and communicating with patients/families and other members of the interprofessional team during PFCRs.
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10 citations in Scopus
Details
- Title
- Patient and Family-Centered I-PASS SCORE Program: Resident and Advanced Care Provider Training Materials
- Creators
- Kheyandra D Lewis - Drexel UniversityLauren Destino - Lucile Packard Children's HospitalJennifer Everhart - Lucile Packard Children's HospitalAnupama Subramony - Cohen Children's Medical CenterBenard Dreyer - Professor, Department of Pediatrics, NYU Grossman School of Medicine and Hassenfeld Children's Hospital at NYU LangoneBrenda Allair - Family Mentor, Family Advisory Council, Boston Children's HospitalMichele Anderson - Lucile Packard Children's HospitalJennifer Baird - Children's Hospital of Los AngelesZia Bismilla - University of TorontoBrian Good - Primary Children's HospitalJennifer Hepps - Walter Reed National Military Medical CenterAlisa Khan - Boston Children's HospitalNicholas Kuzma - Drexel UniversityChristopher P Landrigan - Brigham and Women's HospitalKatherine Litterer - Boston Children's HospitalTheodore C Sectish - Boston Children's HospitalNancy D Spector - Drexel UniversityH Shonna Yin - Bellevue Hospital CenterClifton E Yu - Uniformed Services University of the Health SciencesSharon Calaman - Professor, Department of Pediatrics, NYU Grossman School of Medicine and Hassenfeld Children's Hospital at NYU LangoneJennifer K O'Toole - Cincinnati Children's Hospital Medical Center
- Publication Details
- MedEdPORTAL, v 18, pp 11267-11267
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- Pediatrics
- Scopus ID
- 2-s2.0-85136909167
- Other Identifier
- 991019173537504721