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Persuasive Design of Destination Web Sites: An Analysis of First Impression
Journal article   Open access   Peer reviewed

Persuasive Design of Destination Web Sites: An Analysis of First Impression

Heejun Kim and Daniel R. Fesenmaier
Journal of travel research, v 47(1), pp 3-13
01 Aug 2008
url
https://academicworks.cuny.edu/ny_pubs/155View

Abstract

Hospitality, Leisure, Sport & Tourism Social Sciences Social Sciences - Other Topics
This research examines the persuasiveness of destination Web sites through an investigation of users' first impression. To achieve this goal, it builds on research by Fogg (2003) and by Kim and Fesenmaier (2007) to assess the effect of the design factors of destination Web sites on first impression formation. The results of this study indicate that the participants were able to make quick judgments on tourism Web sites and that inspiration and usability were the primary drivers evoking a favorable first impression. This research concludes by discussing the implications of these findings and possible directions for future study.

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239 citations in Scopus

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Web of Science research areas
Hospitality, Leisure, Sport & Tourism
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