Journal article
Program Evaluation in Libraries: Relating Operations and Clients
Archival Science, v 4(1-2), pp 17-44
Mar 2004
Abstract
Evaluators of library programs have different perspectives on why to conduct an evaluation and also how to do so. The author suggests that a minimal approach to conducting a library program evaluation is to prove that the program exists. But this perspective has expanded to include different degrees of interest in the client and operations, culminating in a combined focus that leads evaluators to conduct outcome assessments. The chapter includes speculation on what motivates managers to undertake an evaluation, a review of some ways that library evaluations are conducted, and a discussion of several examples of program evaluations. Though there are no single directives for undertaking a library program evaluation, there are a variety of tools and advice to entice librarians to do more of them as a way to improve understanding the value of a library to its clientele and in society.
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1 citations in Scopus
Details
- Title
- Program Evaluation in Libraries: Relating Operations and Clients
- Creators
- Danuta Nitecki - Sterling Memorial Library, Associate University Librarian Yale University Library P.O. Box 208240 New Haven CT 06520-8240 USA
- Publication Details
- Archival Science, v 4(1-2), pp 17-44
- Publisher
- Kluwer Academic Publishers; Dordrecht
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- DUL Administrative Services
- Other Identifier
- 991014982200904721