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Promoting civility in nursing practice using systems thinking: Evidence-based teaching strategies for nurse educators
Journal article   Open access   Peer reviewed

Promoting civility in nursing practice using systems thinking: Evidence-based teaching strategies for nurse educators

Ann M. Stalter, Janet M. Phillips, Karen A. Goldschmidt, Josette Brodhead, Jeanne S. Ruggiero, Debra L. Scardaville, Mary McKay, Pamela L. Bonnett and Deborah Merriam
Nursing forum (Hillsdale), v 55(4), pp 754-762
01 Nov 2020
PMID: 32767419
url
https://doi.org/10.1111/nuf.12493View
Published, Version of Record (VoR) Open Open Access (License Unspecified)

Abstract

Life Sciences & Biomedicine Science & Technology Nursing
There is a critical need for nurse educators to promote civility in nursing practice using systems thinking to promote quality and safety and improve patient outcomes by preventing undue patient harm. In this article, evidence is synthesized in order that readers can recognize, respond and manage workplace incivility. Systems thinking is introduced as a best practice solution for advancing a civil workplace culture. The author-created Systems Awareness Model, adapted for civility awareness, guides nurse educators with evidence-based strategies for teaching nurses the essential skills to promoting a civility culture within health systems. The strategies can be used by nurse educators in practice to interface workplace application. Proposed examples of evaluation methods are aligned with the teaching strategies. The purpose of this article is to provide nurse educators in practice with evidence-based teaching strategies and evaluation methods to address incivility in health care using a systems thinking perspective.

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3 citations in Scopus

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UN Sustainable Development Goals (SDGs)

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#3 Good Health and Well-Being

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Collaboration types
Domestic collaboration
Web of Science research areas
Nursing
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