Logo image
Back
Reducing turnover intent: supervisor and co-worker incivility and socialization-related learning
Journal article   Peer reviewed

Reducing turnover intent: supervisor and co-worker incivility and socialization-related learning

Rajashi Ghosh, Thomas G. Reio and Hyejin Bang
Human resource development international, v 16(2), pp 169-185
01 Apr 2013
DOI: https://doi.org/10.1080/13678868.2012.756199

Abstract

co-worker incivility socialization-related learning supervisor incivility turnover intent
Organizational researchers need to better understand what constitutes uncivil supervisor and co-worker behaviours and how to reduce their occurrences in workplaces. This study uses the lenses of organizational socialization and social exchange theories to interpret the influence of supervisor and co-worker incivility on employees' socialization-related learning and turnover intent. The results revealed that supervisor incivility had both a direct and indirect effect on turnover intent. Future research testing the model in diverse international contexts is recommended, and practical organizational efforts such as conflict resolution strategy training and diversity awareness training for supervisors are discussed as possible means to reduce incivility and turnover intent.

Metrics

17 Record Views
56 citations in Web of Science
60 citations in Scopus

Details

InCites Highlights

Data related to this publication, from InCites Benchmarking & Analytics tool:

Collaboration types
Domestic collaboration
Web of Science research areas
Management
Logo image