Journal article
Relocating rheumatology patients to a new infusion center at Duke: A case study
The health care manager, v 22(2), pp 159-169
Apr 2003
PMID: 12785554
Abstract
This case study concerns relocating rheumatology patients at Duke University Medical Center to a new infusion center located in a physician-based treatment setting. The case study follows the managerial decision-making process as it describes how the infusion center treatment site was chosen, how it was set up, how it functions, and what benefits to patient care it provides. A successful site-of-care relocation requires strong managers who are able to weigh objectively alternative courses of action. Moreover, the project champion must be able to distinguish key factors inside and outside the organization and chart the project's course accordingly. Lessons learned by a task force that was developed to pursue the decision-making process include: 1. The drug payment schedule should not be 30 days, but should be negotiated for at least 60 days. 2. A breakdown on the collection of coinsurance is important. 3. Scheduling is important.
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5 citations in Scopus
Details
- Title
- Relocating rheumatology patients to a new infusion center at Duke: A case study
- Creators
- Judith Baker - ResourceTodd LeovicCarolyn O'ConnorChristine Pierce
- Publication Details
- The health care manager, v 22(2), pp 159-169
- Publisher
- Lippincott Williams & Wilkins Ovid Technologies
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- Rheumatology; [Retired Faculty]
- Scopus ID
- 2-s2.0-0038142879
- Other Identifier
- 991021955784304721