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SOCIAL DESIGN AS A USER-CENTERED APPROACH TO INNOVATIVE INTERVENTION DEVELOPMENT: LESSONS FROM HEARS
Journal article   Open access   Peer reviewed

SOCIAL DESIGN AS A USER-CENTERED APPROACH TO INNOVATIVE INTERVENTION DEVELOPMENT: LESSONS FROM HEARS

C.L. Nieman, S. Mamo, H. Han, L.N. Gitlin, S.L. Szanton, B. Slogeris, M. Weikert and F. Lin
Innovation in aging, v 1(Suppl 1), pp 1386-1386
30 Jun 2017
DOI: https://doi.org/10.1093/geroni/igx004.5102
url
https://academic.oup.com/innovateage/article-pdf/1/suppl_1/1386/26110723/igx004.5102.pdfView
Published, Version of Record (VoR) Open
url
https://doi.org/10.1093/geroni/igx004.5102View
Published, Version of Record (VoR) Open

Abstract

Abstracts
Effective behavioral interventions reflect the complexity and context of the communities with which they are tailored and the behaviors they seek to address. However, methodology that captures these complexities are limited, particularly for hearing care, where significant hearing care disparities persist despite its highly prevalent nature. Social design or design thinking is an innovative approach that places the user at the center, continually returning to the needs, preferences, goals, and experiences of the user and target community in an iterative process. We partnered with a team of social designers through a semester-long, graduate-level course to develop a user-centered approach to developing an affordable, accessible hearing care intervention through a process characterized by phases of ‘ideation’, ‘inspiration’, and ‘implementation’. Our experience serves as an example of social design as a transdisciplinary approach to intervention development that may systematically and holistically address the multiple and complex barriers that characterize public health problems.

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