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Satisfaction with sales manager training - Design and implementation issues
Journal article   Peer reviewed

Satisfaction with sales manager training - Design and implementation issues

Alan J Dubinsky, Rajiv Mehta and Rolph E Anderson
European journal of marketing, v 35(1/2)
01 Feb 2001

Abstract

Training programmes Design Effectiveness Sales management Implementation
States that little empirical work is available as a guide in the design and implementation of sales manager training programs. Examines the relationship between trainee satisfaction with sales manager training (a measure for training effectiveness) and the format, site, instructor, instructional method, and content of the program. Reports results of a survey of sales managers in field sales organizations. Indicates that training satisfaction is associated with all five issues. Offers direct implications for enhancing sales manager training programs.

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18 citations in Scopus

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