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Sketching Awareness: A Participatory Study to Elicit Designs for Supporting Ad Hoc Emergency Medical Teamwork
Journal article   Open access   Peer reviewed

Sketching Awareness: A Participatory Study to Elicit Designs for Supporting Ad Hoc Emergency Medical Teamwork

Diana Kusunoki, Aleksandra Sarcevic, Zhan Zhang and Maria Yala
Computer supported cooperative work, v 24(1)
Feb 2015
PMID: 25870498
url
https://doi.org/10.1007/s10606-014-9210-5View
Published, Version of Record (VoR) Open

Abstract

Collocated teams Interdisciplinary Studies Participatory design Awareness Emergency medicine Computer Science User Interfaces and Human Computer Interaction Information displays Social Sciences, general Psychology, general Computer Science, general Work coordination
Prior CSCW research on awareness in clinical settings has mostly focused on higher-level team coordination spanning across longer-term trajectories at the department and inter-department levels. In this paper, we offer a perspective on what awareness means within the context of an ad hoc, time- and safety-critical medical setting by looking at teams treating severely ill patients with urgent needs. We report findings from four participatory design workshops conducted with emergency medicine clinicians at two regional emergency departments. Workshops were developed to elicit design ideas for information displays that support awareness in emergency medical situations. Through analysis of discussions and clinicians’ sketches of information displays, we identified five features of teamwork that can be used as a foundation for supporting awareness from the perspective of clinicians. Based on these findings, we contribute rich descriptions of four facets of awareness that teams manage during emergency medical situations: team member awareness, elapsed time awareness, teamwork-oriented and patient-driven task awareness, and overall progress awareness. We then discuss these four awareness types in relation to awareness facets found in the CSCW literature.

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17 citations in Scopus

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UN Sustainable Development Goals (SDGs)

This publication has contributed to the advancement of the following goals:

#3 Good Health and Well-Being

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Web of Science research areas
Computer Science, Interdisciplinary Applications
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