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Social Support, Reciprocity, and Anonymity in Responses to Sexual Abuse Disclosures on Social Media
Journal article   Open access   Peer reviewed

Social Support, Reciprocity, and Anonymity in Responses to Sexual Abuse Disclosures on Social Media

Nazanin Andalibi, Oliver L. Haimson, Munmun De Choudhury and Andrea Forte
ACM transactions on computer-human interaction, v 25(5), pp 1-35
01 Oct 2018
url
https://doi.org/10.1145/3234942View
Published, Version of Record (VoR)Maybe Open Access (Publisher Bronze) Open

Abstract

Computer Science Computer Science, Cybernetics Computer Science, Information Systems Science & Technology Technology
Seeking and providing support is challenging. When people disclose sensitive information, audience responses can substantially impact the discloser's wellbeing. We use mixed methods to understand responses to online sexual abuse-related disclosures on Reddit. We characterize disclosure responses, then investigate relationships between post content, comment content, and anonymity. We illustrate what types of support sought and provided in posts and comments co-occur. We find that posts seeking support receive more comments, and comments from "throwaway" (i.e., anonymous) accounts are more likely on posts also from throwaway accounts. Anonymous commenting enables commenters to share intimate content such as reciprocal disclosures and supportive messages, and commenter anonymity is not associated with aggressive or unsupportive comments. We argue that anonymity is an essential factor in designing social technologies that facilitate support seeking and provision in socially stigmatized contexts, and provide implications for social media site design. CAUTION: This article includes content about sexual abuse.

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Collaboration types
Domestic collaboration
Web of Science research areas
Computer Science, Cybernetics
Computer Science, Information Systems
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