Journal article
Stimulated recall methodology for assessing work system barriers and facilitators in family-centered rounds in a pediatric hospital
Applied ergonomics, v 45(6), pp 1540-1546
Nov 2014
PMID: 24894378
Featured in Collection : UN Sustainable Development Goals @ Drexel
Abstract
Human factors and ergonomics methods are needed to redesign healthcare processes and support patient-centered care, in particular for vulnerable patients such as hospitalized children. We implemented and evaluated a stimulated recall methodology for collective confrontation in the context of family-centered rounds. Five parents and five healthcare team members reviewed video records of their bedside rounds, and were then interviewed using the stimulated recall methodology to identify work system barriers and facilitators in family-centered rounds. The evaluation of the methodology was based on a survey of the participants, and a qualitative analysis of interview data in light of the work system model of Smith and Carayon (1989, 2001). Positive survey feedback from the participants was received. The stimulated recall methodology identified barriers and facilitators in all work system elements. Participatory ergonomics methods such as the stimulated recall methodology allow a range of participants, including parents and children, to participate in healthcare process improvement.
•Parents and healthcare team members who reviewed video records of their bedside rounds participated in the analysis of work system barriers and facilitators in family-centered rounds.•The stimulated recall methodology was positively received by parents and healthcare team members.•The stimulated recall methodology allowed the identification of a wide range of work system barriers and facilitators in family-centered rounds.•Stimulated recall methodology can be used to improve healthcare work systems and processes.
Metrics
Details
- Title
- Stimulated recall methodology for assessing work system barriers and facilitators in family-centered rounds in a pediatric hospital
- Creators
- Pascale Carayon - Center for Quality and Productivity Improvement, University of Wisconsin–Madison, USAYaqiong Li - Center for Quality and Productivity Improvement, University of Wisconsin–Madison, USAMichelle M Kelly - Center for Quality and Productivity Improvement, University of Wisconsin–Madison, USALori L DuBenske - Department of Psychiatry, University of Wisconsin School of Medicine and Public Health, USAAnping Xie - Armstrong Institute for Patient Safety and Quality, Johns Hopkins University, USABrenna McCabe - Rush Medical College, USAJason Orne - Department of Sociology, University of Wisconsin–Madison, USAElizabeth D Cox - Department of Pediatrics, University of Wisconsin School of Medicine and Public Health, USA
- Publication Details
- Applied ergonomics, v 45(6), pp 1540-1546
- Publisher
- Elsevier
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- Sociology
- Web of Science ID
- WOS:000340697100020
- Scopus ID
- 2-s2.0-84905032115
- Other Identifier
- 991014877897904721
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InCites Highlights
Data related to this publication, from InCites Benchmarking & Analytics tool:
- Collaboration types
- Domestic collaboration
- Web of Science research areas
- Engineering, Industrial
- Ergonomics
- Psychology, Applied