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Journal article
Taiwan quality indicator project and hospital productivity growth
Omega (Oxford), v 39(1)
2011
PMID: 32287927
Featured in Collection : UN Sustainable Development Goals @ Drexel
Abstract
The Taiwan Quality Indicator Project (TQIP) is a quality management program that measures and monitors the healthcare quality of hospitals in Taiwan. This paper examines the impact of TQIP participation on hospital productivity growth with the application of the Malmquist productivity change index based on data envelopment analysis (DEA). Analyzing operations data from 31 TQIP regional hospitals over the period 1998–2004, we find that TQIP hospitals improved their productivity in the post-TQIP period. This improvement is attributable to quality change and relative efficiency progress. The simultaneous enhancement in both quality and relative efficiency coincides with the philosophy of total quality management (TQM) spirit, and confirms the efficiency improvement and quality assurance functions of TQIP.
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Details
- Title
- Taiwan quality indicator project and hospital productivity growth
- Creators
- Shyr-Juh Chang - Chihlee Institute of TechnologyHsing-Chin Hsiao - National Taipei University of BusinessLi-Hua Huang - National Taipei University of BusinessHsihui Chang - Drexel University
- Publication Details
- Omega (Oxford), v 39(1)
- Publisher
- Elsevier
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- Accounting
- Web of Science ID
- WOS:000282209000003
- Scopus ID
- 2-s2.0-77953686209
- Other Identifier
- 991019168750104721
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- Collaboration types
- International collaboration
- Web of Science research areas
- Management
- Operations Research & Management Science