Journal article
Team Communication Patterns as Measures of Team Processes: Exploring the Effects of Task Urgency and Shared Team Experience
Proceedings of the Human Factors and Ergonomics Society Annual Meeting, v 47(12), pp 1502-1506
Oct 2003
Abstract
Inter-member team communication is a rich yet challenging data source for understanding team processes. In this paper, we present a quantitative analysis of team communication based on videotaped real-life trauma patient resuscitation. Team communication patterns were compared under varying conditions: (a) when the team's task — patient treatment — was high versus low in urgency; and (b) when team members had more or less shared experience as a team. The results provide initial support for the utility of communication analysis for the study of team performance and team leadership. Tools for assessment of team processes are a key to effective research in team performance, especially in complex, time-pressured tasks. The team communication patterns depicted the adaptive nature of team structures, especially when the teams were confronted with potentially competing goals, such as on-the-job training and treatment of trauma patients.
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Details
- Title
- Team Communication Patterns as Measures of Team Processes: Exploring the Effects of Task Urgency and Shared Team Experience
- Creators
- Yan Xiao - University of Maryland, BaltimoreF. Jacob Seagull - University of Maryland, BaltimoreColin Mackenzie - University of Maryland, BaltimoreJonathan Ziegert - University of Maryland, College ParkKatherine J. Klein - University of Maryland, College Park
- Publication Details
- Proceedings of the Human Factors and Ergonomics Society Annual Meeting, v 47(12), pp 1502-1506
- Publisher
- Sage
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- Management
- Other Identifier
- 991021881397004721