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The Grail of Goodness: The Effective Public Library
Journal article

The Grail of Goodness: The Effective Public Library

Thomas Childers and Nancy A Van House
Library Journal, Vol.114(16), p44
1989

Abstract

Definitions Library Surveys Measurement Techniques National Surveys Organizational Effectiveness Public Libraries Questionnaires Scaling
Describes a national survey aimed at defining effectiveness for public libraries that asked 7 constituent groups (library managers, staff, trustees, users, friends of the library, local officials, and community leaders) to rate the importance of 61 effectiveness indicators. The complex and multidimensional nature of the results is discussed and further research is suggested. (5 references) (CLB)

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