The Importance of Distrust in Trusting Digital Worker Chatbots

Journal article

Open access

Peer reviewed

David Gefen, Barry A. Leffew, Arik Ragowsky and Rene Riedl

Communications of the ACM, v 68(4), pp 42-49

28 Mar 2025

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https://doi.org/10.1145/3701297View

Published, Version of Record (VoR)Open Access via Drexel Libraries Read and Publish Program 2025CC BY V4.0, Open

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Title: The Importance of Distrust in Trusting Digital Worker Chatbots
Creators: David Gefen (Corresponding Author) - Drexel University, Decision Sciences (and Management Information Systems)
Barry A. Leffew
Arik Ragowsky - Wayne State University
Rene Riedl
Publication Details: Communications of the ACM, v 68(4), pp 42-49
Publisher: Association for Computing Machinery
Number of pages: 8
Resource Type: Journal article
Language: English
Academic Unit: Decision Sciences (and Management Information Systems); Bennett S. LeBow College of Business
Web of Science ID: WOS:001469777600012
Scopus ID: 2-s2.0-105003435913
Other Identifier: 991022040866204721

Data related to this publication, from InCites Benchmarking & Analytics tool:

Collaboration types: Domestic collaboration; International collaboration
Web of Science research areas: Computer Science, Hardware & Architecture; Computer Science, Software Engineering; Computer Science, Theory & Methods