Journal article
The Role of Facilitating Conditions and Institutional Trust in Electronic Marketplaces
Journal of electronic commerce in organizations, v 3(3)
01 Jul 2005
Featured in Collection : UN Sustainable Development Goals @ Drexel
Abstract
Given the uncertainties of e-business, this paper examines the role of institutional trust, which has been viewed as a key facilitator of electronic marketplaces (Pavlou, Tan, & Gefen 2003). In doing so, we draw upon the principles of research on traditional EDI via value-added-networks to develop a set of theory-driven institutional trust-building facilitating conditions; namely, (a) IT connectivity, (b) standards, (c) security, and (d) uniform product descriptions. This study has implications for (1) the nature and role of institutional trust in e-marketplaces, (2) the strategic design of trust-building mechanisms in e-marketplaces, and (3) an extension of the literature on institutional trust.
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Details
- Title
- The Role of Facilitating Conditions and Institutional Trust in Electronic Marketplaces
- Creators
- Pauline Ratnasingam - Cent Missouri State Univ, Harmon Sch Business Adm, Dept Comp Informat Syst, MIS, Warrensburg, MO 64093 USADavid Gefen - Drexel UniversityPaul A. Pavlou - University of California, Riverside
- Publication Details
- Journal of electronic commerce in organizations, v 3(3)
- Publisher
- Igi Global
- Number of pages
- 14
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- Decision Sciences (and Management Information Systems)
- Web of Science ID
- WOS:000444166800005
- Scopus ID
- 2-s2.0-20444390406
- Other Identifier
- 991019168546304721
UN Sustainable Development Goals (SDGs)
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- Collaboration types
- Domestic collaboration
- Web of Science research areas
- Business