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The impact of personal dispositions on information sensitivity, privacy concern and trust in disclosing health information online
Journal article   Peer reviewed

The impact of personal dispositions on information sensitivity, privacy concern and trust in disclosing health information online

Gaurav Bansal, Fatemeh “Mariam” Zahedi and David Gefen
Decision Support Systems, v 49(2)
2010

Abstract

Information privacy concern Information sensitivity Health status Personal dispositions Personality Intrinsic factors Utility Theory Intrinsic and extrinsic perspectives of trust Trust
Reluctance to provide personal health information could impede the success of web-based healthcare services. This paper focuses on the role of personal dispositions in disclosing health information online. The conceptual model argues that individuals' intention to disclose such information depends on their trust, privacy concern, and information sensitivity, which are determined by personal dispositions—personality traits, information sensitivity, health status, prior privacy invasions, risk beliefs, and experience—acting as intrinsic antecedents of trust. The data (collected via a lab experiment) and the analysis shed light on the role of personal dispositions. This could assist in enhancing healthcare websites and increase the success of online delivery of health services.

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804 citations in Scopus

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Collaboration types
Domestic collaboration
Web of Science research areas
Computer Science, Artificial Intelligence
Computer Science, Information Systems
Operations Research & Management Science
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