Journal article
The role for leaders of health care organizations in patient safety
American journal of medical quality, v 22(5), pp 311-318
Sep 2007
PMID: 17804390
Featured in Collection : UN Sustainable Development Goals @ Drexel
Abstract
We review what leaders of health care systems, including chief executive officers and board members, need to know to have "patient safety literacy" and do to make their systems safe. High reliability organizations produce reliable results that are not dependent on providers being perfect. Their characteristics include the commitment of leadership to safety as a system responsibility, with a culture of safety that decreases variability with standardized care and does not condone "at-risk behavior." A business case can be made for investing resources into systems that produce good outcomes reliably. Leaders must see patient safety problems as problems with their system, not with their employees. Leaders need to give providers information to make and monitor system progress. All medical errors, including near misses, and processes associated with all adverse events may provide information for system improvement. Improving systems should produce better long-term results than educating workers to be more careful.
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Details
- Title
- The role for leaders of health care organizations in patient safety
- Creators
- John R Clarke - Drexel UniversityJeffrey C Lerner - ECRI InstituteWilliam Marella - National Patient Safety Foundation
- Publication Details
- American journal of medical quality, v 22(5), pp 311-318
- Publisher
- Sage
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- [Retired Faculty]
- Web of Science ID
- WOS:000249384400002
- Scopus ID
- 2-s2.0-34548361702
- Other Identifier
- 991019168848704721
UN Sustainable Development Goals (SDGs)
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InCites Highlights
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- Collaboration types
- Domestic collaboration
- Web of Science research areas
- Health Care Sciences & Services