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Time to say goodbye: The impact of anthropomorphism on selling prices of used products
Journal article   Peer reviewed

Time to say goodbye: The impact of anthropomorphism on selling prices of used products

Junhee Kim and Srinivasan Swaminathan
Journal of business research, v 126, pp 78-87
Mar 2021

Abstract

Anthropomorphism Self-product connection Selling price Used products
In this research, we investigate the impact of anthropomorphism on used product transactions. The results of three experiments with different types of products and in different types of transaction channels (i.e., online auctions and fixed-price selling formats) provide converging evidence that anthropomorphism leads sellers to set higher selling prices for their used products. In this research, we theorize that this outcome occurs because sellers develop strong emotional connections with their anthropomorphized products and hesitate to end the relationship. We also highlight an important boundary condition for this core effect. We demonstrate that this effect of anthropomorphism occurs when sellers have positive attitudes toward the past.

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Collaboration types
Domestic collaboration
Web of Science research areas
Business
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