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Accepted (AM)Open Access (License Unspecified), Open
Journal article
Understanding Digital Checklist Use Through Team Communication
Extended abstracts on Human factors in computing systems. CHI Conference, v 2020, pp 1-8
Apr 2020
PMID: 32747878
Featured in Collection : UN Sustainable Development Goals @ Drexel
Abstract
Introducing technology support in a complex, team-based work setting requires a study of teamwork effects on technology use. In this paper, we present our initial analysis of team communications in a trauma resuscitation setting, where we deployed a digital checklist to support trauma team leaders in guiding patient care. By analyzing speech transcripts, checklist interaction logs, and videos of 15 resuscitations, we identified several tensions that arose from the use of a checklist in a team-based process with multi-step tasks. The tensions included incorrect markings of in-progress tasks as completed, failure to mark completed tasks due to missed communications, failure to record planned tasks, and difficulties in recording dynamic values. From these findings, we discuss design implications for checklist design for dynamic, team-based activities.
Metrics
Details
- Title
- Understanding Digital Checklist Use Through Team Communication
- Creators
- Angela Mastrianni - Drexel University, Philadelphia, PA, USALeah Kulp - Drexel University, Philadelphia, PA, USAEmily Mapelli - Drexel University, Philadelphia, PA, USAAleksandra Sarcevic - Drexel University, Philadelphia, PA, USA
- Publication Details
- Extended abstracts on Human factors in computing systems. CHI Conference, v 2020, pp 1-8
- Publisher
- Association for Computing Machinery; United States
- Grant note
- R03 HS026057 / AHRQ HHS R01 LM011834 / NLM NIH HHS
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- Information Science
- Web of Science ID
- WOS:000626317801084
- Scopus ID
- 2-s2.0-85090219528
- Other Identifier
- 991014976884004721
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Data related to this publication, from InCites Benchmarking & Analytics tool:
- Web of Science research areas
- Computer Science, Cybernetics