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Published, Version of Record (VoR)Open Access (License Unspecified), Open
Journal article
Variation in call volume to the Veterans Crisis Line by women and men veterans prior to and following onset of the COVID-19 pandemic
Journal of psychiatric research, v 151, pp 561-563
Jul 2022
PMID: 35636032
Featured in Collection : UN Sustainable Development Goals @ Drexel
Abstract
To identify trends in volume of calls to the Veterans Crisis Line (VCL) around the onset of the COVID-19 pandemic.
Analysis of call frequency from VCL administrative records for all veteran contacts calling on their own behalf with gender identified from January 1, 2018 through December 31, 2020. Interrupted time series analysis used to identify potential impact of COVID-19 pandemic on call volume by women and men veteran contacts.
Call volume to VCL from veterans increased over time, for both women and men veterans, with no significant change in call volume by women contacts following the onset of the COVID-19 pandemic and a decrease in calls by men contacts associated with COVID-19 onset. Call volume varied by month with patterns similar in years prior to and following COVID-19 onset.
The onset of the COVID-19 pandemic in 2020 was not associated with a spike in calls by veterans to VCL. The pandemic may have led to an increase in calls by some as well as a decrease in calls by others, leveling out the overall volume trends.
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Details
- Title
- Variation in call volume to the Veterans Crisis Line by women and men veterans prior to and following onset of the COVID-19 pandemic
- Creators
- Melissa E Dichter - Center for Health Equity Research and Promotion, Crescenz VA Medical Center, Philadelphia, PA, USASumedha Chhatre - Center for Health Equity Research and Promotion, Crescenz VA Medical Center, Philadelphia, PA, USAClaire Hoffmire - Mental Illness Research, Education and Clinical CentersScarlett Bellamy - Drexel UniversityAnn Elizabeth Montgomery - Central Alabama Veterans Health Care SystemIan McCoy - Center for Health Equity Research and Promotion, Crescenz VA Medical Center, Philadelphia, PA, USA
- Publication Details
- Journal of psychiatric research, v 151, pp 561-563
- Publisher
- Elsevier
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- Epidemiology and Biostatistics
- Web of Science ID
- WOS:000809696400021
- Scopus ID
- 2-s2.0-85130946751
- Other Identifier
- 991019168077604721
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- Collaboration types
- Domestic collaboration
- Web of Science research areas
- Psychiatry