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Videoconferencing-Based Telemental Health: Important Questions for the COVID-19 Era From Clinical and Patient-Centered Perspectives
Journal article   Open access   Peer reviewed

Videoconferencing-Based Telemental Health: Important Questions for the COVID-19 Era From Clinical and Patient-Centered Perspectives

Emil Chiauzzi, Ashley Clayton and Jina Huh-Yoo
JMIR mental health, v 7(12), pp e24021-e24021
08 Dec 2020
PMID: 33180739
url
https://doi.org/10.2196/24021View
Published, Version of Record (VoR) Open

Abstract

COVID-19 patient-centered telemental health mental health telehealth lived experience privacy psychotherapy ethics videoconferencing
The COVID-19 pandemic has intensified the search for digital approaches in mental health treatment, particularly due to patients and clinicians practicing social distancing. This has resulted in the dramatic growth of videoconferencing-based telemental health (V-TMH) services. It is critical for behavioral health providers and those in the mental health field to understand the implications of V-TMH expansion on the stakeholders who use such services, such as patients and clinicians, to provide the service that addresses both patient and clinical needs. Several key questions arise as a result, such as the following: (1) in what ways does V-TMH affect the practice of psychotherapy (ie, clinical needs), (2) to what extent are ethical and patient-centered concerns warranted in terms of V-TMH services (ie, patient needs), and (3) how do factors related to user experience affect treatment dynamics for both the patient and therapist (ie, patient and clinical needs)? We discuss how behavioral health providers can consider the future delivery of mental health care services based on these questions, which pose strong implications for technological innovation, the adaptation of treatments to new technologies, and training professionals in the delivery of V-TMH services and other digital health interventions.

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39 citations in Scopus

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Collaboration types
Domestic collaboration
Web of Science research areas
Psychiatry
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