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Voices From the Field: A Quality Improvement Project for Progressive Tinnitus Management 2.0
Journal article   Peer reviewed

Voices From the Field: A Quality Improvement Project for Progressive Tinnitus Management 2.0

Khaya Clark, Suheily Lovelace, John C Moring, Emily J Thielman, Kassander A Thompson, James A Henry and Tara Zaugg
American journal of audiology, v 33(4), pp 1077-1091
02 Dec 2024
DOI: https://doi.org/10.1044/2024_AJA-23-00167
PMID: 39377661
Featured in Collection :   UN Sustainable Development Goals @ Drexel
url
https://pmc.ncbi.nlm.nih.gov/articles/PMC13235278/View
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Abstract

Adult Audiology - methods Female Humans Male Middle Aged Quality Improvement Tinnitus - rehabilitation Tinnitus - therapy United States United States Department of Veterans Affairs Veterans
Tinnitus is a common health condition in the general population, with increased prevalence among military Veterans. Tinnitus is, in fact, the most prevalent military service-connected disability. There is no cure for tinnitus, but interventions are available to help patients manage their reactions to tinnitus and reduce its functional impact. Progressive tinnitus management (PTM) is a stepped-care protocol that involves coordinated audiological and behavioral health clinical services. PTM was endorsed by national Veterans Affairs (VA) audiology leadership in 2009. Given new clinical insights and research findings since the initial rollout of PTM, it remains necessary to improve and update the protocol in response to feedback from clinicians and patients. This two-phase quality improvement project captured quantitative and qualitative feedback from VA and Department of Defense (DOD) clinicians and patients concerning PTM materials. A convergent parallel mixed-methods design was used to integrate the quantitative and qualitative data, and a consensus method was used to adjudicate any discrepant findings. In Phase 1, 21 VAs and DOD clinicians and patients completed semistructured interviews and quantitative measures on the PTM handbook and workbook revisions. Phase 1 findings were recommendations to modify content, format, and adaptations of content (e.g., electronic formats with a clickable index). In Phase 2, six non-Veteran patients assisted in pilot testing PTM PowerPoint slides used by clinicians for PTM skills education sessions. Phase 2 findings indicated that the revised PTM PowerPoint slides were useful and clinically acceptable. Findings from this study are being used to revise and update materials in the PTM skills education sessions. More generally, the study demonstrates the necessity of end-user input to inform and implement clinical updates. https://doi.org/10.23641/asha.27057691.

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Collaboration types
Domestic collaboration
Web of Science research areas
Audiology & Speech-language Pathology
Otorhinolaryngology
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