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"What we lose in sales, we make up in volume": the faulty logic of the financial services industry's response to the Consumer Financial Protection Bureau's proposed rule prohibiting class action bans in arbitration clauses
Journal article

"What we lose in sales, we make up in volume": the faulty logic of the financial services industry's response to the Consumer Financial Protection Bureau's proposed rule prohibiting class action bans in arbitration clauses

St. Mary's law journal, Vol.48(2), p283
22 Dec 2016

Abstract

Class actions (Civil procedure) Commercial arbitration agreements Financial services industry Laws, regulations and rules Negotiation, mediation and arbitration

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