Logo image
Social exchange theory: where is trust?
Other   Open access

Social exchange theory: where is trust?

Jacqueline A. M. Coyle-Shapiro, Marjo-Riitta Diehl and Daniel L Van Knippenberg
The Routledge Companion to Trust
01 Jan 2018
url
https://lirias.kuleuven.be/bitstream/123456789/605794/1/45_Chapter%2045_Raaphorst%20%20Van%20de%20Walle_Manuscript%20April%2022.pdfView
Accepted (AM)Open Access (License Unspecified) Open

Abstract

employee organization relationship social exchange theory work behaviour
Social exchange theory is one of the most influential conceptual frameworks for understanding behaviour in organizations (Cropanzano & Mitchell, 2005) and a dominant theoretical framework to understanding the employee-organization relationship (Coyle-Shapiro & Conway, 2004). The versatility of its explanatory power reaches beyond the employee-organization relationship to include leadership (Liden, Sparrowe & Wayne, 1997), organizational justice (Colquitt, Scott, Rodell, Long, Zapata, Conlon & Wesson, 2013; Rupp, Shao, Jones & Liao, 2014), workplace exclusion (Scott, Restubog & Zagenczyk, 2013) and the impact of the Dark Triad (machiavellianism, narcissism and psychopathy) on work behaviour (O’Boyle, Forsyth, Banks & McDaniel, 2012). A common although not exclusive focus of social exchange theory is to understand relationships, underpinning mechanisms and associated outcomes. In this chapter, we highlight the role of trust in social exchange relationships as it applies to the employee-organization relationship (EOR).

Metrics

157 Record Views
18 citations in Scopus

Details

UN Sustainable Development Goals (SDGs)

This publication has contributed to the advancement of the following goals:

#10 Reduced Inequalities
#1 No Poverty

InCites Highlights

Data related to this publication, from InCites Benchmarking & Analytics tool:

Web of Science research areas
Social Sciences, Interdisciplinary
Logo image