Logo image
Back
Preparing for ISO 9000 Certification: An Expert System Approach
Journal article   Peer reviewed

Preparing for ISO 9000 Certification: An Expert System Approach

Murugan Anandarajan and Bay Arinze
The Journal of computer information systems, v 37(3), pp 9-15
01 Mar 1997
DOI: https://doi.org/10.1080/08874417.1997.11647271
url
Request via ILLView
Access restricted to faculty, staff and students
url
https://www.tandfonline.com/doi/epdf/10.1080/08874417.1997.11647271View
Published, Version of Record (VoR)(DOI doesn't work, reported) Restricted

Abstract

The unification of the Western European nations into the EEC and the NAFTA agreement between the U.S., Canada and Mexico has initiated a significant increase in global competition. Two important factors that affect the competitiveness of firms are price and quality, which therefore have become key parameters for today's product managers. Traditionally, firms have concentrated on competing on price. However, the impact of global competition has led them to shift their emphasis to the quality side of the quality/price equation. This is because the new global markets are driven by quality instead of by price.

Metrics

12 Record Views

Details

InCites Highlights

Data related to this publication, from InCites Benchmarking & Analytics tool:

Collaboration types
Domestic collaboration
Web of Science research areas
Computer Science, Information Systems
Logo image