Journal article
Some antecedents and effects of trust in virtual communities
The journal of strategic information systems, v 11(3), pp 271-295
2002
Abstract
This study explores several downstream effects of trust in virtual communities and the antecedents of trust in this unique type of environment. The data, applying an existing scale to measure two dimensions of trust (ability and benevolence/integrity), show that trust had a downstream effect on members' intentions to both give information and get information through the virtual community. Both these apparent dimensions of trust were increased through perceived responsive relationships in the virtual community, by a general disposition to trust, and by the belief that others confide personal information.
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Details
- Title
- Some antecedents and effects of trust in virtual communities
- Creators
- Catherine M Ridings - Lehigh UniversityDavid Gefen - Drexel UniversityBay Arinze - Drexel University
- Publication Details
- The journal of strategic information systems, v 11(3), pp 271-295
- Publisher
- Elsevier
- Resource Type
- Journal article
- Language
- English
- Academic Unit
- Decision Sciences (and Management Information Systems)
- Web of Science ID
- WOS:000180056700005
- Scopus ID
- 2-s2.0-84867962905
- Other Identifier
- 991019168734904721
InCites Highlights
Data related to this publication, from InCites Benchmarking & Analytics tool:
- Collaboration types
- Domestic collaboration
- Web of Science research areas
- Computer Science, Information Systems
- Information Science & Library Science
- Management